Shipping, Returns & Warranty Information

All goods purchased from Faxtechca are fully tested (except items/product that are sealed in the box where it is still brand new) before making a sale or delivery to our customers and we carry a 30 days warranty from point of pickup from our Store or point of delivery (if item is being shipped to the customer).

Faxtechca is an unauthorized re-seller of goods. Items sold at Faxtechca are not covered by any manufacturers’ warranties.

Returns are accepted when the item/product is not as described (defective, missing parts, incomplete or has an issue) and the item is returned to us within that 30 days period with proof of purchase in the original sold condition and with all of the packaging it was sold with. We are unable to offer assistance with returns or partial refunds. Returns will not be considered for items missing packaging.

If there are extenuating circumstances preventing a return during this timeline we must receive communication prior to the end of the warranty period in order to modify the period to a solution that is acceptable to both parties.

Faxtechca may require the customer to leave the item with us for a period of time to test the item in order to verify the issue that is cause for return.

No returns will be accepted after the 30 day period regardless of issue.

Please contact us if you have questions regarding with our policy.